#Neat receipts customer reviews professional#

Neat ensured that even when Eric was away, other support team members were available to address any issues and keep the channel of communication open.

Response to queries was received promptly and with clarity. The ticket was kept open until the issue was resolved.

#Neat receipts customer reviews professional#

Though there were quite a few issues that needed to be addressed (mostly from my end), Eric, Customer Service Specialist was extremely patient and really helped me with them, right until the end. NeatReceipts Professional Mobile Receipt and Document Scanner and. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints. As a result, only 0 of 3 complaints are resolved. Neat really cares for and looks out for it's customers, that is one thing that can be said for sure. While The Neat Company has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. The experience was what prompted me to write this review. Information you can use (and find) Create tax or expense reports with your receipt data, or export to Excel, Quicken, or TurboTax. Receipts become digital records with vendors and amounts, business cards become digital contacts, and documents become fully keyword searchable. I'd reached out to the support team to help me with the return of the balance funds held on the account. Neat reads and extracts the information from whatever you scan. Gallery Splatoon Development Updates Show Off Neat Threads Guns Videos and erm. Our company account that was previously held with Neat was closed. Check current gas prices and read customer reviews.